Privacy Policy
1. Information We Collect
When you request a quotation or contact us through the website, WhatsApp or phone, we may collect:
- Your name, email address, phone number and company name
- Project details such as service type, quantities, dimensions, materials and delivery location
- Files and artwork you share with us for production
- Technical data such as browser type and pages visited (via analytics tools)
2. How We Use Your Information
We use your information only to respond to your requests, prepare quotations, produce and deliver your orders, and improve our services. We never sell or rent your personal data to third parties.
Artwork and design files you provide are used solely to produce your order and are not shared, reused or resold.
3. Third-Party Services
Our website uses trusted tools such as Google Analytics/Tag Manager for statistics and WhatsApp for direct communication. These services process data according to their own privacy policies.
4. Data Retention & Security
We apply appropriate technical and organizational measures to keep your information secure and accessible only to authorized team members. Quotation and order records are kept as required by Saudi commercial regulations.
5. Your Rights & Contact
You may request access, correction or deletion of your personal data at any time by emailing us at info@tooq-adv.com or calling +966 50 359 9519.
This policy follows the Personal Data Protection Law of the Kingdom of Saudi Arabia — see SDAIA for the regulatory framework.